[ { "id": "2026-08-25-bring-your-bills-city-of-casey", "date": "2026-08-25", "title": "BYB - Hampton Park", "venue": "Arthur Wren Hall", "address": "18-20 Stuart Avenue Hampton Park VIC 3976", "region": "southern-melbourne", "lga": "City of Casey", "status": "open", "host": "South East Community Links", "time": "10:30am to 3pm", "eventType": "secl", "lat": -38.0334321, "lng": 145.2639345, "stakeholders": [ "SECL Financial Wellbeing Team", "SECL Housing", "Alinta Energy", "ENGIE", "South East Water", "Credit Corp Group Ltd", "Origin Energy", "Energy & Water Ombudsman Victoria", "Recoveriescorp", "Victorian Public Tenants Association VPTA", "Westpac", "Services Australia", "Priority Services - Australian Gas Networks", "DebtManagers" ], "attendingNotes": { "SECL Financial Wellbeing Team": "SECL's Financial Wellbeing team offers pathways into financial counselling and capability casework.", "SECL Housing": "SECL housing helps with information and advice and referral for any housing concerns. They can help with Private Rental, public housing or homelessness.", "Alinta Energy": "We can help with concessions, payment difficulties, payment arrangements, utility relief grants and general billing matters", "ENGIE": "We can help with billing enquiries, payment assistance, concessions, utility relief grants and reviewing whether you're on the best available energy offer.", "South East Water": "we can help with bill disputes, High usage Reviews, Payment Plans, Family Violence disclosures and assistance, Application for Utility Relief Grant, Plumbing assistance.", "Credit Corp Group Ltd": "We can assist with account information, payment plans and other matters.", "Origin Energy": "Our team can:\n- Walk you through your bill and answer any questions you may have about your energy account.\n- Provide you with helpful energy-saving tips and make sure you're on the best plan for your household.\n- Chat through our payment assistance options and shed light on government grants or rebates you may be entitled to.\nWe encourage anyone who has questions about their energy bill to attend.", "Energy & Water Ombudsman Victoria": "Assist consumers with energy and water issues and educate the community on their rights, eligible concessions, URGS etc.", "Recoveriescorp": "Debts that have been referred to Recoveriescorp for debt collection from the original service provider.", "Victorian Public Tenants Association VPTA": "The Victorian Public Tenants Association is the peak body for people who live in social housing or those who are on the social housing waiting list. The VPTA provides free and confidential advice and assistance about housing over the phone to all social housing applicants and renters.", "Westpac": "We can help with hardship, account information, mortgages, loans and other debt", "Services Australia": "Support with Centrelink, Medicare, Child Support and myGov.", "Priority Services - Australian Gas Networks": "Need help understanding your gas bill or have a question about gas at home? Our Priority Services Team is here to help. We support eligible gas customers experiencing vulnerability or difficult circumstances by providing information and practical assistance. Our team can also talk with you about registering for Priority Services and how this program may provide financial assistance towards gas appliance safety checks and repairs. Stop by for a chat and learn more about how we can help you!", "DebtManagers": "We can help with flexible options and support with your DebtManagers account." }, "materials": [ { "label": "Event Flyer", "url": "https://drive.google.com/file/d/1jwONegw3YyRyM9k-sTaP-vN_zPEbjUkz/view?usp=sharing" }, { "label": "Instagram Template Standard", "url": "https://drive.google.com/file/d/1BKyhni532haLhkDey0VaMiGyid9yrWdK/view?usp=sharing" }, { "label": "QR code flyer", "url": "https://drive.google.com/file/d/1voDLf3AIHWZjaPzZMGQrkTf5PFnM8jyA/view?usp=sharing" }, { "label": "7 Days to go flyer", "url": "https://drive.google.com/file/d/14-gSYomWvXdfLdhwUHxMvNaSjQ7ZTwRp/view?usp=drive_link" }, { "label": "3 days to go flyer", "url": "https://drive.google.com/file/d/1DQEiGV235d7wduqgEpjFDPi1XgLKa_oX/view?usp=drive_link" }, { "label": "Today is the event flyer", "url": "https://drive.google.com/file/d/152htI39ffd0Ec3OjT--KknvuuWHFMlU9/view?usp=drive_link" }, { "label": "Social Media and Newsletter Copy", "url": "https://docs.google.com/document/d/1g7ypGWMREB1CZcCrx6uLLiNaGBIJRWzi/edit?usp=drive_link&ouid=100351277587585054893&rtpof=true&sd=true" } ] }, { "id": "2026-09-29-byb-hume-city", "date": "2026-09-29", "title": "BYB - Craigieburn", "venue": "Hume Global Learning Centre", "address": "75-95 Central Park Ave, Craigieburn VIC 3064", "region": "hume-merri-bek", "lga": "Hume City Council", "status": "open", "host": "South East Community Links", "time": "1030am to 3pm", "eventType": "secl", "lat": -37.5901217, "lng": 144.9093878, "stakeholders": [ "Recoveriescorp", "Victorian Public Tenants Association VPTA" ], "attendingNotes": { "Recoveriescorp": "Debts that have been referred to Recoveriescorp for debt collection from the original service provider.", "Victorian Public Tenants Association VPTA": "The Victorian Public Tenants Association is the peak body for people who live in social housing or those who are on the social housing waiting list. The VPTA provides free and confidential advice and assistance about housing over the phone to all social housing applicants and renters." } }, { "id": "2026-10-20-byb-frankston", "date": "2026-10-20", "title": "BYB Frankston", "venue": "Frankston Arts Centre", "address": "27/37 Davey St, Frankston VIC 3199", "region": "southern-melbourne", "lga": "Frankston City Council", "status": "open", "host": "SECL", "time": "1030am to 3pm", "eventType": "secl", "lat": -38.1461351, "lng": 145.1232659, "stakeholders": [ "Victorian Public Tenants Association VPTA" ], "attendingNotes": { "Victorian Public Tenants Association VPTA": "The Victorian Public Tenants Association is the peak body for people who live in social housing or those who are on the social housing waiting list. The VPTA provides free and confidential advice and assistance about housing over the phone to all social housing applicants and renters." } }, { "id": "2026-10-26-fcwa-conference", "date": "2026-10-26", "title": "FCWA Conference", "region": "grey", "host": "FCWA", "endDate": "2026-10-29" }, { "id": "2026-11-24-byb-brimbank", "date": "2026-11-24", "title": "BYB - Sunshine", "venue": "West Sunshine Community Centre", "address": "25 Kermeen St, Sunshine West VIC 3020", "region": "brimbank-melton", "lga": "Brimbank City Council", "status": "open", "host": "SECL", "time": "1030am to 3pm", "eventType": "secl", "lat": -37.7985249, "lng": 144.8120633 } ]